Frequently asked questions
Children under the age of 5 are only allowed in the balneotherapy-fitness area on Sunday mornings, from 10am to midday, during Family Time.
Yes, we have lockers fitted with combination locks in the pool changing rooms as well as in the climbing and fitness areas.
Yes, they cost €5 each, payable at reception/cash desk. The fitness area provides the same service. You can also purchase Megève / Le Palais Sports Centre towels for €36 and €24 each.
No, but there are vending machines where you can purchase swimming equipment and accessories.
Shorts and baggy trunks are not permitted. Only proper swimwear is permitted.
No, but they are recommended for groups. Long hair must be tied back.
Yes, we have a team of lifeguards who supervise swimming areas during opening hours.
Only children aged 8 years and over can enter the pool unaccompanied.
Children have to pay from the age of 5 years.
No, you need to buy two separate tickets. €6.50 for the sports facilities and €15 for the pool and sauna/steam room.
No, there is a storage area for strollers on the changing room level. Only a carry seat is permitted by the poolside.
No, for hygiene reasons, you are required to wear swimwear.
Ropes are provided; shoes and harnesses are available to rent for €3.
Yes. We suggest you contact the following private stakeholders: Jean-Baptiste Gondouin (+33 (0)6 32 39 07 30) Maxime Furiga (+33 (0)6 52 09 05 71) Sébastien Tavares Gomes (+33 (0)6 16 24 80 62) as well as Megève Mountain Guides Office (+33 (0)4 50 21 55 11).
Yes, you can contact Thibaut Schuffenecker on +33 (0)603015142 about both skating and curling classes, and Amandine Bracciali on +33 (0)614224927 for just skating.
Yes. You just need to contact the reception/cash desk on +33 (0)4 50 21 15 71 and they will transfer you to the fitness centre.
Yes, contact the Palais reception/cash desk on +33 (0)4 50 21 15 71.
Yes. Please contact the chalet de la plaine office on +33 (0)4 50 21 59 10.
No; however it is strongly recommended.
Yes. All visitors must pay for parking.